Welcome to TrueMeds.com.au. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your use of our online pharmacy services, including the purchase of prescription medications, over-the-counter medicines, vitamins, supplements, and wellness products. Please read these Terms carefully before placing any order.
Use of Our Website
TrueMeds.com.au is intended for use by individuals who are at least 18 years of age and legally able to purchase medicines and health products in Australia. By using this website, you confirm that you meet these requirements. Access to our website is provided for lawful purposes only, and users agree not to misuse the website, interfere with its operation, or attempt to access restricted areas without authorization.
Prescription Medications
Prescription medications sold through TrueMeds.com.au require a valid Australian prescription from a licensed healthcare provider. Customers must provide accurate and current prescription information during the order process. TrueMeds.com.au reserves the right to verify prescriptions before processing orders. Orders for prescription medicines may be refused if the prescription is invalid, expired, or does not comply with Australian regulations.
Product Information
TrueMeds.com.au strives to provide accurate and up-to-date information regarding all products, including usage instructions, ingredients, dosage, and potential side effects. However, product information is for general guidance and does not replace professional medical advice. Customers should consult a licensed healthcare professional before using any medication or supplement, especially if they have pre-existing conditions or are taking other medicines.
Ordering and Payment
By placing an order on TrueMeds.com.au, you agree to provide complete, accurate, and current payment information. Payments are processed securely using encrypted systems. We accept various payment methods as indicated on our website. Orders are confirmed upon successful payment, and TrueMeds.com.au reserves the right to cancel or refuse any order due to payment issues, prescription verification, or suspected misuse.
Shipping and Delivery
TrueMeds.com.au offers reliable shipping across Australia. Delivery times vary depending on location and product availability. All orders are packaged discreetly and securely to protect the integrity of the products. While we strive for timely delivery, TrueMeds.com.au is not liable for delays caused by third-party courier services, adverse weather, or other unforeseen circumstances. Tracking information is provided for all orders to ensure transparency.
Returns, Refunds, and Cancellations
Due to safety and hygiene regulations, prescription medications cannot be returned or exchanged once dispatched. Some over-the-counter products may be eligible for returns if unopened, unused, and in their original packaging. Refunds and cancellations are handled in accordance with our Refund and Returns Policy and Cancellation Policy, which form part of these Terms. Customers are encouraged to review these policies before placing orders.
Intellectual Property
All content on TrueMeds.com.au, including text, images, logos, product descriptions, and graphics, is the intellectual property of TrueMeds and is protected by Australian and international copyright laws. Users may not reproduce, distribute, or use any website content for commercial purposes without prior written permission.
Limitation of Liability
TrueMeds.com.au strives to ensure that all information and services provided are accurate, reliable, and safe. However, to the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from the use of this website, reliance on product information, or issues with delivery. Customers are responsible for using medicines as directed and consulting healthcare professionals when needed.
Privacy and Data Protection
Your privacy is important to us. TrueMeds.com.au collects and processes personal information in accordance with the Privacy Policy and Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website, you consent to the collection, use, and storage of your information for order processing, pharmacy services, and communication purposes.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with the use of TrueMeds.com.au shall be subject to the exclusive jurisdiction of the courts in Australia.
Changes to Terms & Conditions
TrueMeds.com.au reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Users are encouraged to review this page regularly to stay informed about the current terms governing the use of our website and services. Continued use of TrueMeds.com.au constitutes acceptance of any changes made to these Terms.
Conclusion
By using TrueMeds.com.au, you acknowledge and agree to these Terms and Conditions. TrueMeds.com.au is committed to providing a safe, professional, and reliable online pharmacy experience in Australia. These Terms are designed to ensure transparency, protect your rights, and maintain compliance with Australian pharmacy and privacy regulations.